Anime-Look Lashes (With Bottom Lashes)

Cancellation Policy

Thank you for choosing Sely Lashes & Head Spa for your beauty and wellness services. To ensure fairness, availability, and the highest level of service for all clients, please review our booking policy below. 1. Deposit Requirement A non-refundable deposit may be required at the time of booking to secure your appointment. The deposit will be applied toward the total cost of your scheduled service. 2. Cancellations & Rescheduling We understand that unexpected circumstances can arise. If you need to reschedule your appointment, please provide a minimum of 24 hours' notice. Appointments rescheduled with at least 24 hours' notice may have their deposit transferred to a new appointment date. Cancellations made with less than 24 hours' notice will result in the forfeiture of the deposit. 3. No-Shows Clients who fail to attend their scheduled appointment without notice ("no-shows") will forfeit their deposit. 4. Late Arrivals Please arrive on time for your appointment. Clients arriving late may have their service shortened, modified, or rescheduled to avoid impacting subsequent appointments. Arrivals that prevent sufficient time to complete the scheduled service may be treated as a late cancellation and may result in the forfeiture of the deposit. 5. Repeat Late Cancellations & No-Shows A second occurrence of a late cancellation (less than 24 hours' notice) or no-show may result in the client being charged the full cost of the missed appointment. In addition, Sely Lashes & Head Spa reserves the right to require full payment in advance for future appointments and/or decline future bookings at its discretion. 6. Exceptions Exceptions may be considered in cases of emergencies, severe weather conditions, business closures, or other circumstances at the sole discretion of Sely Lashes & Head Spa. 7. Client Agreement By booking an appointment with Sely Lashes & Head Spa, you acknowledge that you have read, understood, and agree to abide by this Appointment, Deposit, Cancellation, Late Arrival, and No-Show Policy. Thank you for your understanding and cooperation. We look forward to serving you.

Contact Details

• 20 Freel Lane, Whitchurch-Stouffville, ON, Canada

  416-300-5197

  info@selylashes.com